The following words and phrases have these meanings in this document:
PERSONAL INFORMATION WE COLLECT
When you engage with The NSRI (apply for a job, donate to our causes, use our products and services, browse our newsletters and online marketing, purchase from us, or visit our Site), we automatically collect certain information about your device, including information about your web browser, IP address and time zone, through some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using, but not limited to, the following technologies:
Additionally, when you make a donation or attempt to make a donation through the Site, or if you fill out a form on the Site, we collect certain information from you, including your name, billing address, shipping address, contact preferences, products purchased, offers accepted, relevant payment information (e.g. credit or debit card, expiry date, security code), email address, and phone number. We refer to this information as “Order Information”.
Any Personal Data provided by you and/or collected by us will be handled by us in an appropriate and considerate manner.
We will destroy or de-identify Personal Data submitted by you in accordance with the law.
We do not collect personal information from anyone under 18 years old without explicit consent from an appropriate parent or guardian.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect to fulfil any donations or orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations and tax certificates).
Additionally, we use this Order Information :
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our donors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
When you submit Personal Information via the Website the following principles are observed in the handling of the information:
Note that, as permitted by POPIA, we may use Personal Information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
If you have not opted in to receive marketing or communications, we will not use your Personal Information to provide you with customer service and to communicate with you regarding products or services which might be of interest for you. If you do not wish to receive marketing information, you may at any time contact us in response to a marketing or similar email from us and all such emails will contain instructions as to how to unsubscribe from such emails.
You can opt out of all marketing and communication by registering on the DMASA (Direct Marketing Association of South Africa) National Opt Out Register at https://www.nationaloptout.org...
You can opt out of marketing and communication from the NSRI specifically, by contacting us and requesting that your details are removed from the NSRI contact lists at OptOut@searescue.org.za.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with selective third parties to help us apply your Personal Information appropriately and to improve your user experience, as described above.
We will never sell, trade or lease to third parties your Personal Data. Unless we have informed you otherwise and have obtained your permission, or the law forces us to, we will only use the collected Personal Data within the NSRI or with business partners that act on our behalf.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
We will take appropriate, reasonable technical and organisational measures as required by applicable law to protect the information submitted to or collected by The NSRI from loss, misuse, unauthorized disclosure, alteration, or destruction. We require our service providers to do the same.
LINKS TO OTHER WEBSITES
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at OptOut@searescue.org.za or by post using the details provided below:
The NSRI, Information Office, 1 Glengariff Road, Three Anchor Bay, Cape Town, Western Cape, 8005, South Africa